Medical Office Administrator
REWARDING CAREERS IN HEALTHCARE!
| Placement Rate | |
| 2009 | N/A |
| 2008 | 96% |
| 2007 | 95% |
| 2006 | 93% |
| 2005 | 96% |
| 2004 | 90% |
| 2003 | 90% |
| 2002 | 92% |
| 2001 | 93% |
| Hourly Rate $10.00 - $17.00 |
|
| Average Starting Salary $20,200 - $34,000 |
|
Help make a contribution to the wellness of others. As a Medical Office Administrator you will play an important role in doctors’ offices, dental offices, medical clinics, hospital departments, and medical insurance companies by administering the delivery of healthcare services to patients in need. With 23 years of experience in offering this program which is taught by experienced medical professionals, students obtain leading-edge skills that meet the needs of a continually changing healthcare profession.
Course Content
MED–101 MEDICAL TERMINOLOGY
Spelling, pronunciation and meanings of medical terminology are taught in this course. The identification of a medical word through structural analysis (prefixes, root words, and suffixes) also is taught. This course includes an overview of anatomy and physiology, which is learned while studying each body system. Simple, non-technical explanation of medical terms is incorporated with descriptions of anatomy, physiology, and pathology (no previous knowledge of biology is presumed or needed). The student becomes familiar with clinical procedures, laboratory tests, pharmacology, and abbreviations related to each body system and other specialized areas of medicine.
MED – 103 HOSPITAL PROCEDURES, PHARMACOLOGY AND MEDITECH
This course will introduce the student to the role of the Medical Administrator/Ward Clerk working in a hospital setting. Basic concepts of pharmacology will be taught and common classification of medications and their therapeutic usages. They will learn how to use drug reference material. The student will be introduced to the patient chart, patient Kardex, basic Meditech system principles, and forms associated with different hospital tests and procedures.
MED–311 MEDICAL AND DENTAL OFFICE PROCEDURES
This aspect of the program will introduce the student to proper techniques to ensure patient/client confidentiality; efficiently schedule patient/client appointments; medical ethics; screen, triage, manage incoming and outgoing calls; records management such as creating, maintaining, and proper disposal of medical charts; discuss the importance of security, privacy, and confidentiality of health records and explain how to preserve them; understanding different component of the medical charts; and other administrative office procedures. Students will also learn how to use the Physician’s Manual and billing software provided by Medicare New Brunswick (Telemed). Aspects of the dental office that differ from those procedures in a medical office will be emphasized, such as the dental team, responsibilities of a Dental Office Administrator, dental terminology, insurance billing, and scheduling of treatments. Also covered are details of: the Workplace Health Safety and Compensation Commission of New Brunswick billing system, and private billing procedures.
OAP–249 MEDICAL KEYBOARDING
This aspect of the course places emphasis on proper keyboarding techniques and mastery of the keyboard. Emphasis is also placed on speed and accuracy by the development of skills in typing a variety of medical documents. Students must reach 50 words per minute
in order to graduate.
MED–255 MEDICAL TRANSCRIPTION
The student learns to use modern transcription equipment and will develop speed and accuracy during medical transcription. Transcription skills, retention skills, proof-reading/editing medical reports, and the ability to follow oral instructions are practiced. Emphasis is focused on accuracy and speed. The student will learn to efficiently transcribe and create appropriate medical documents such as: history and physical reports, consultations, chart/progress notes, X-ray reports, operative reports, and business letters.
BUS–333 SOFTWARE
Emphasis in this area is placed on giving the student competence in Microsoft Windows and Microsoft Office software, which is becoming the software of choice for most of today’s medical offices. The student becomes familiar with the operation of Microsoft’s latest office software Office 2007, which includes Word, Excel, PowerPoint, Access and Outlook. The student also learns to use E-mail to communicate productively and the Internet as an effective office tool.
BUS–171 COMMUNICATIONS FOR THE MEDICAL PROFESSIONAL
This module covers the most important rules of medical grammar, punctuation, capitalization and writing numbers. Students will test their understanding by completing exercises correlating to every rule and subject covered in the module. The module is designed to enhance the confidence of the student as to the mastery of the rules of English grammar and punctuation.
BUS –177 INTRODUCTION TO ACCOUNTING FOR THE MOA
The introduction to Computarized Accounting for the Medical Office Administrator course demonstrates posting transactions using the General Journal, the Sales Journal, the Receipt Journal, the Purchase Journal and the Payment Journal in Simply Accounting. Students are shown the hands-on application of posting journal entries and correcting errors in postings.
BUS–665 SELF-DIRECTED STUDIES
This module is used by the student who may want to obtain one-on-one instruction with an instructor. This optional module is completed on Friday mornings during the entire duration of the program. The student does not receive a mark for this module as it is optional.
OJT–444 ON-THE-JOB TRAINING
The student that meets all the work term criteria will be placed in a work environment for a six-week period.
